FLEXIBLE SUPPORT, INNOVATIVE SOLUTIONS, AND OPTIMAL WEBSITE PERFORMANCE.
If you’re a current customer with a service level agreement then login below. Otherwise please fill out our support form and a member of our team will reach out to you.
FluidRank support retainers rely on tickets and estimates that are added to your Teamwork workspace. That way, as things come up, you can add a ticket or request an estimate, and we’ll handle it. At the end of the month, we’ll bill you for whatever hours you’ve accumulated. There are no minimum hour requirements, so you don’t risk losing anything.
RETAINER & SUPPORT
Clients on retainer support have their own area within Teamwork, in which they assign tasks and communicate with our team. Tasks are generally started within 1-2 business days of assignment. We’re not a 24/7 agency, so we do not work weekends/nights/holidays. Emergency support can be provided as an optional and premium service.